抱怨（Making Complaints）

　　句型１。因某事向某部門抱怨to make （ lodge， lay， file ） a complaint with a department about sth.

　　例１。顧客對你方所供應(yīng)的收音機的質(zhì)量提出抱怨。

　　The customers made complaints about the quality of the radios supplied by you.

　　例２。進口商為貨物的不良包裝向我公司提出抱怨。

　　The importer has filed a complaint with our Corporation about poor packing of the goods.

　　句型２。to complain to sb. of （about） sth.    向某人抱怨

　　例１。我們不得不向你方抱怨裝船的遲誤給我方造成很大的麻煩。

　　We have to complain to you about the delay in shipment which has caused us much trouble.例２。買方因貨物的破損向賣方提出抱怨。

　　The buyers complain to the sellers of the breakage of the goods.

　　句型３。to be of the quality 是…的質(zhì)量

　　例：你方由“大慶”號輪所裝的棉匹布的質(zhì)量和顏色與樣品布不符，我們遺憾地對此表示不滿。

　　We regret to complain that your consignment of cotton piece goods shipped by m.v. “Taching” is not of the quality and color of the sample piece.

　　句型４。to be not up to …達不到…

　　例１。我們遺憾發(fā)現(xiàn)你方貨物的質(zhì)量達不到所同意的規(guī)格。

　　We are sorry to learn that the quality of your shipment is not up to the agreed specifications.

　　例２。你方貨物達不到普遍能接受的標(biāo)準(zhǔn)。

　　Your goods are not up to the standards commonly accepted.

　　句型５。to correspond with （ to be in conformity with ）　與…一致

　　例1：檢查后我們發(fā)現(xiàn)這批貨與原來的樣品不一樣

　　On examination we find that the consignment does not correspond with the original sample.

　　句型６。to be short by …短少

　　例：在打開集裝箱后，我們發(fā)現(xiàn)貨物少了２０箱，我們希望你方能全力補救。

　　On opening the container we found that the goods were short by 20 cases and we hope you will do your utmost to remedy it / make it up.

　　句型７to be （found） short in weight by …短重

　　例：現(xiàn)發(fā)現(xiàn)你方所發(fā)運的我們６３０號訂單貨物短重２２０公斤。

　　Your shipment of our Order No.630 has been found short in weight by 220 Kilograms.

　　句型８。to find…missing 發(fā)現(xiàn)丟失

　　我們在檢查后很遺憾地發(fā)現(xiàn)缺少貨號A63 的商品。

　　Much to our regret， after inspection of the consignment we found Art.No.A63 missing.

　　句型９。to be damaged 被損壞         be a write-off 報廢

　　例：打開箱子以后，我發(fā)現(xiàn)有２５臺錄像機因海水受到損壞，看來似乎已完全報廢。

　　On opening the cases we found that 25 sets of video-recorders had been damaged by sea-water， and seem to be a complete write-off.