文章摘要：為了更好備戰(zhàn)2014年國際商務(wù)師考試,小編特意為大家整理了國際商務(wù)師考試業(yè)務(wù)外語專項輔導(dǎo)相關(guān)資料,供大家參考

　　投訴信

　　Dear_______,

　　I am ______ (自我介紹) .I feel bad to trouble you but I am afraid that I have

　　to make a complaint about_____.

　　The reason for my dissatisfaction is _______(總體介紹). In the first place,_______(抱怨的第一個方面).

　　In addition, ___________(抱怨的第二個方面). Under these circumstances, I find it ________ (感覺)_______(抱怨的方面給你帶來的后果).

　　I appreciate it very much if you could _______(提出建議和請求), preferably ______(進一步的要求),

　　and I

　　would like to have this matter settled by ____(設(shè)定解決事情最后期限).

　　Thank you for your consideration and I will be looking forward to your reply.

　　Yours sincerely

　　Li Ming

　　詢問信

　　Dear ______,

　　I am ____________ (自我介紹). I am writing to see if it is possible for you to

　　provide me with

　　information regarding_______.(要詢問的內(nèi)容)

　　First of all, what are ____________________?(第一個問題) Secondly, when will___________________?

　　(第二個問 題) Thirdly, is __________?(第三個問題)

　　I would also like to inquire ________(將最重要的問題單獨成段). Could you be so kind as

　　to send me

　　some relevant booklets on the above-mentioned aspects?

　　Thank you for you kindness, and your prompt attention to this letter will be highly

　　appreciated.

　　Yours sincerely

　　Li Ming