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　　11. 為商貿(mào)指南兜攬廣告

　　Thank you for your business. You are currently represented in our directory. This is the only directory of its kind， which reaches all companies in the building and construction industry in the UK. Advertising in our directory was a wise move on your part. We are currently compiling a new edition of the directory which will be published in April 1995.The new edition will be expanded to include major manufacturers of plumbing equipment in the European Community. For proper coverage in the directory， you ought to appear in more than one category. If you do opt for a multiple listing， you will be able to buy space in additional categories at half price. You can be assured that the new edition will be on the desks of all the major decision makers in the building and hardware trades. Please complete the enclosed form and return it with the appropriate fee. Thanks again for your business. 衷心感謝惠顧。貴公司商號已刊登在本公司的商貿(mào)指南中。該指南乃唯一覆蓋英國全部建筑公司的刊物，在此刊登廣告確是明智之舉。 現(xiàn)下籌備1998年4月版 的貿(mào)易批南，新版會羅列歐洲貢同體的主要鉛管業(yè)制造商。為達(dá)到出色的宣傳效果，貴公司宜考慮在不同類別刊登廣告。如蒙惠顧，除首個(gè)廣告外，其余類別的廣告將可獲半價(jià)優(yōu)惠。 該指南將分送給所有建筑公司和五金器具公司主管。煩表填妥隨附表格，連同廣告費(fèi)用一并寄回。 專此盼候佳音。

　　12. 請求客戶作推薦人

　　Thank you for your letter of 2 November. We are delighted to hear that you are to please with the refurbishment of your hotel. As your know .in our line of work， we depend on good， reports about our projects to win further business. Our clients always shop around and look for references before committing themselves. With your permission， we would like to use your hotel as a reference when we discuss similar refurbishments in the hotel industry. Would you agree to our suggesting that future clients should call you？ It would also be most helpful if we could occasionally bring a client to look at your hotel. We would， of course， stay overnight at least. I‘ll call you next week to hear your reaction. Thanks again for you kind words.從11月2日的來函得悉閣下對貴飯店的整修感到滿意，此消息對本公司實(shí)是一鼓勵(lì)。 設(shè)計(jì)行業(yè)重視聲譽(yù)，客人在選擇設(shè)計(jì)公司時(shí)必然會有所比較。如蒙允許，本公司欲請貴飯店作推薦人，證明有關(guān)整修的質(zhì)素。未知可否讓其他客戶來電垂詢？ 此外，如獲允準(zhǔn)間或聯(lián)同客戶前來參觀貴飯店整修，定必有莫大幫助。當(dāng)然，本公司會預(yù)訂房間，至少留宿一晚。

　　13. 通知客戶價(jià)格調(diào)整

　　We enclose our new catalogue and price list. The revised prices will apply from 1 April 1997. You will see that there have been number of changes in our product range. A number of improved models have been introduced. Out range of washing machines has been completely revamped. Many popular lines， however， have been retained unchanged. You will be aware that inflation is affecting industry as a whole .Ws have been affected like everyone else and some price increases have been unavoidable. We have not， however， increased our prices across the board， In many cases， there is a small price increase， but in others， none at all. We can assure you that the quality of our consumer durables has been maintained at a high standard and that our service will continue to be first class. We look forward to receiving your orders. 謹(jǐn)謝上新的商品目錄和價(jià)格表。修訂價(jià)格定于1997年4月1日起生效。產(chǎn)品系列有一大革新，增加了不少改良的型號，扒出一系列新款的洗衣機(jī)，但許多款的開動(dòng)號仍保持不變。通貨膨脹影響整個(gè)工業(yè)連帶令貨品價(jià)格上漲。雖然如此，本公司并未全面提升價(jià)格，調(diào)整幅度亦不大。 本公司堅(jiān)守一貫信念，務(wù)求出產(chǎn)優(yōu)質(zhì)之耐用消費(fèi)品，迎合顧客的需要。 謝謝貴公司多年惠顧，盼繼續(xù)合作。

　　14. 說明價(jià)格調(diào)整原因

　　I enclose our new price list， which will come into effect， from the end of this month. You will see that we have increased our prices on most models. We have， however， refrained from doing so on some models of which we hold large stocks. We feel we should explain why we have increased our prices. We are paying 10% more for our raw materials than we were paying last year. Some of our subcontractors have risen there by as much as 15%. As you know， we take great pride in our machines and are jealous of the reputation for quality and dependability that we have achieved over the last 40 years. We will not compromise that reputation because of rising costs. We hope， therefore decided to raise the price of some of our machines. We hope you will understand our position and look forward to your orders. 現(xiàn)謹(jǐn)附上本公司新價(jià)格表，新價(jià)格將于本月底生效。除了存貨充裕的商品外，其余大部分貨品均已調(diào)升價(jià)格。是次調(diào)整原因是原材料價(jià)格升幅上漲10%，一些承包商的價(jià)格調(diào)升到15%. 過去40年，本公司生產(chǎn)的機(jī)器品質(zhì)優(yōu)良、性能可靠。今為確保產(chǎn)品質(zhì)量，唯有稍為調(diào)整價(jià)格。上述情況，還望考慮。愿能與貴公司保持緊密合作。

　　15.回復(fù)感謝信

　　We greatly appreciate your letter describing the assistance you received in solving your air-conditioning problems. We are now in our fifty-year of operation， and we receive many letters like your indicating a high level of customer satisfaction with our installation. We are pleased that our technical staff assisted you so capably. We would like you to know that it you need to contact us at any time in the future. Our engineers will be equally responsive to your request for assistance. If we can be of service to you again， please let us know. Thank you again for your very kind letter. 承蒙來信贊揚(yáng)本公司提供的空調(diào)維修工程服務(wù)，欣喜不已。五年前開業(yè)至今，屢獲客戶來函嘉獎(jiǎng)，本公司榮幸之至。欣悉貴公司識技術(shù)人員的服務(wù)，他日苛有任何需要，亦請與本公司聯(lián)絡(luò)，本公司定當(dāng)提供優(yōu)秀技師，竭誠效勞。在此謹(jǐn)再衷心感謝貴公司的贊賞，并請繼續(xù)保持聯(lián)絡(luò)。