20 May 2000
　　Kee & Co., Ltd
　　34 Regent Street
　　London, UK
　　Dear Sirs:
　　We refer to sales contract no.564 covering the purchase of 200 metric tons of white cement.
　　We telexed you on 17 May informing you that the consignment arrived on 20 April.
　　On inspection, we found that 180 bags had burst and that the contents, estimated at 9000 kg, had been irretrievably lost.
　　We proceeded to have a survey report made. The report has now confirmed our initial findings.
　　The report indicates that the loss was due to the use of substandard bags for which you, the suppliers, are responsible.
　　On the strength of the survey report, we hereby register our claim against you as follows:
　　Short delivered quantity GB￡180
　　Survey charges GB￡50
　　Total claimed GB￡230
　　We enclose survey report no.TS6478 and look forward to early settlement of the claim.
　　Yours faithfully,
　　Tony Smith
　　Chief Buyer
　　--先生:
　　第546號銷售合約的200公噸白水泥，已于四月二十日運抵本公司，并已于五月十七日傳真告知有關事宜。
　　檢查貨物時，發現有180袋破損，估計損失9000公斤白水泥。其后安排進行檢驗，有關報告與估計的損失相符。該報告指出是次損失是由于包裝袋不合標準引致，故應由貴公司負責該等損失。
　　現按照報告結果向貴公司索償：
　　損失白水泥 180英鎊
　　檢驗費 50英鎊
　　合計 230英鎊
　　隨函附上第TS6478號檢驗報告，煩請早日解決賠償事宜。
　　采購部主任
　　托尼.斯密思謹上
　　2000年5月20日