國際商務師業務外語輔導之展會常用英語
來源:來源于網絡 發布時間:2009-12-17 11:39:38
1. 如何招攬顧客
一般程序:招呼—問候—尋找相關話題—理出商談頭緒。所以,打招呼很重要,無論顧客有沒有表現購買意愿,您都應該上前問候一句:“What can I do for you?”或“May I help you?”,也可說:“Can I be ;of any assistance?”,如果是熟客,可簡單說聲:“Good afternoon, madam, something for you?”
2. 如何打開話題
如果顧客不置可否或表現出不耐煩的樣子,決不可輕言放棄,可以先說:“Everybody is welcome here, madam. Whether she buys or not.(這里歡迎任何人光臨,買不買都沒關系)”,然后婉轉地問:“Are you looking for something?”。
3. 如何拉近距離
首先表達自己身份,甚至可以交換名片,然后說些常用客套話,為后來的推銷鋪路。一句:“Would you mind my recommending?”十分有用。
4. 如何游說購買
初次見面就開門見山、滔滔不絕的做法已經落伍。當你要說服顧客時,最好用“Well, let me tell you why.”作為解釋商品用途、優點的開場白。
5. 如何展示商品
可以說:“Please take a look at this.”或“That one, madam?(那個好嗎?)”配合產品加以說明時,則用“As you can see, "(正如您所見,")”
6. 如何拖延時間
爭取時間以便長期抗戰要有技巧,再心急也要說“Please take your time”(慢慢看/參觀)或“Go right ahead, please.”(隨便參觀)。根據情況也可通過閑聊進入主題,讓顧客有一定時間考慮。
7. 如何選取工具
廣告信函、海報、優待卷等都是銷售的有效輔助工具,所謂“百聞不如一見”,一邊看商品,一邊聽解釋,才更易進入狀況。所以“I''ll send you our D.M.”(我會寄給您產品的廣告信函)很有說服力。
8. 如何利用店鋪開張
店鋪開張和周年慶典都是很好的宣傳機會,銷售重點在于“”(因為本店新開張),因此給予優惠,或進一步說明“If you would kindly recommend our establishment to your friends, the favor will be greatly appreciated”(如果您將本店介紹給您朋友,本店將十分感激)
9. 如何勸客戶抓緊購買
店鋪出清存貨時是購買價廉物美的貨物的好時機,您可以說“I understand there''s not much left over”(存貨不多)
10. 如何接受電話預定
除非是熟客,雙方足夠信任,否則,餐館、旅店通常的電話應對方式是“What time can we expect you ?”(您幾點來?)
廣交會實用外貿英語口語
1. What about the price? 對價格有何看法?
2. What do you think of the payment terms? 對支付條件有何看法?
3. How do you feel like the quality of our products? 你覺得我們產品的質量怎么樣?
4. What about having a look at sample first? 先看一看產品吧?
5. What about placing a trial order? 何不先試訂貨?
6. The quality of ours is as good as that of many other suppliers, while our prices are not high as theirs. By the way, which items are you interested in?我們的產品質量與其他生產商一樣的好,而我們的價格卻不象他們的那樣高。哎,你對哪個產品感興趣?
7. You can rest assured. 你可以放心。
8. We are always improving our design and patterns to confirm to the world market.我們一直在提高我們產品的設計水平,以滿足世界市場的要求。
9. This new product is to the taste of European market. 這種新產品歐洲很受歡迎。
10. I think it will also find a good market in your market.我認為它會在你國市場上暢銷。
11. Fine quality as well as low price will help push the sales of your products.優良的質量和較低的價格有助于推產品。
12. While we appreciate your cooperation, we regret to say that we can’t reduce our price any further.雖然我們感謝貴方的合作,但是很抱慊,我們不能再減價了。
13. Reliability is our strong point. 可*性正是我們產品的優點。
14. We are satisfied with the quality of your samples, so the business depends entirely on your price. 我們對樣品的質量很滿意,因此交易的成敗就取決于你們的價格了。
15. To a certain extent,our price depends on how large your order is.在某種程度上,我們的價格就得看你們的定單有多大。
16. This product is now in great demand and we have on hand many enquiries from other countries.這種產品現在需求量很大,我們手頭上來自其他國家的很多詢盤。
17. Thank you for your inquiry. Would you tell us what quantity you require so that we can work out the offer? 謝謝你詢價。為了便于我方提出報價,能否請你談談你方需求數量?
18. Here are our FOB price. All the prices in the lists are subject to our final confirmation.這是我們的FOB價格單。單上所有價格以我方最后確認為準。
19. In general, our prices are given on a FOB basis. 通常我們的報價都是FOB價.
還有一些單詞和短語
salable 暢銷的
popular 有銷路的
find a market 銷售
selling line 銷路
trial sale, test sale, test market 試銷
salable goods 暢銷貨
popular goods 快貨
the best selling line (the best seller) 熱門貨
to find (have) a ready market 有銷路,暢銷
to have a strong footing in a market 很有銷路
good market 暢銷
poor(no) market 滯銷
goods that sell well 暢銷貨
sell like wild fire 暢銷,銷得很快
一般程序:招呼—問候—尋找相關話題—理出商談頭緒。所以,打招呼很重要,無論顧客有沒有表現購買意愿,您都應該上前問候一句:“What can I do for you?”或“May I help you?”,也可說:“Can I be ;of any assistance?”,如果是熟客,可簡單說聲:“Good afternoon, madam, something for you?”
2. 如何打開話題
如果顧客不置可否或表現出不耐煩的樣子,決不可輕言放棄,可以先說:“Everybody is welcome here, madam. Whether she buys or not.(這里歡迎任何人光臨,買不買都沒關系)”,然后婉轉地問:“Are you looking for something?”。
3. 如何拉近距離
首先表達自己身份,甚至可以交換名片,然后說些常用客套話,為后來的推銷鋪路。一句:“Would you mind my recommending?”十分有用。
4. 如何游說購買
初次見面就開門見山、滔滔不絕的做法已經落伍。當你要說服顧客時,最好用“Well, let me tell you why.”作為解釋商品用途、優點的開場白。
5. 如何展示商品
可以說:“Please take a look at this.”或“That one, madam?(那個好嗎?)”配合產品加以說明時,則用“As you can see, "(正如您所見,")”
6. 如何拖延時間
爭取時間以便長期抗戰要有技巧,再心急也要說“Please take your time”(慢慢看/參觀)或“Go right ahead, please.”(隨便參觀)。根據情況也可通過閑聊進入主題,讓顧客有一定時間考慮。
7. 如何選取工具
廣告信函、海報、優待卷等都是銷售的有效輔助工具,所謂“百聞不如一見”,一邊看商品,一邊聽解釋,才更易進入狀況。所以“I''ll send you our D.M.”(我會寄給您產品的廣告信函)很有說服力。
8. 如何利用店鋪開張
店鋪開張和周年慶典都是很好的宣傳機會,銷售重點在于“”(因為本店新開張),因此給予優惠,或進一步說明“If you would kindly recommend our establishment to your friends, the favor will be greatly appreciated”(如果您將本店介紹給您朋友,本店將十分感激)
9. 如何勸客戶抓緊購買
店鋪出清存貨時是購買價廉物美的貨物的好時機,您可以說“I understand there''s not much left over”(存貨不多)
10. 如何接受電話預定
除非是熟客,雙方足夠信任,否則,餐館、旅店通常的電話應對方式是“What time can we expect you ?”(您幾點來?)
廣交會實用外貿英語口語
1. What about the price? 對價格有何看法?
2. What do you think of the payment terms? 對支付條件有何看法?
3. How do you feel like the quality of our products? 你覺得我們產品的質量怎么樣?
4. What about having a look at sample first? 先看一看產品吧?
5. What about placing a trial order? 何不先試訂貨?
6. The quality of ours is as good as that of many other suppliers, while our prices are not high as theirs. By the way, which items are you interested in?我們的產品質量與其他生產商一樣的好,而我們的價格卻不象他們的那樣高。哎,你對哪個產品感興趣?
7. You can rest assured. 你可以放心。
8. We are always improving our design and patterns to confirm to the world market.我們一直在提高我們產品的設計水平,以滿足世界市場的要求。
9. This new product is to the taste of European market. 這種新產品歐洲很受歡迎。
10. I think it will also find a good market in your market.我認為它會在你國市場上暢銷。
11. Fine quality as well as low price will help push the sales of your products.優良的質量和較低的價格有助于推產品。
12. While we appreciate your cooperation, we regret to say that we can’t reduce our price any further.雖然我們感謝貴方的合作,但是很抱慊,我們不能再減價了。
13. Reliability is our strong point. 可*性正是我們產品的優點。
14. We are satisfied with the quality of your samples, so the business depends entirely on your price. 我們對樣品的質量很滿意,因此交易的成敗就取決于你們的價格了。
15. To a certain extent,our price depends on how large your order is.在某種程度上,我們的價格就得看你們的定單有多大。
16. This product is now in great demand and we have on hand many enquiries from other countries.這種產品現在需求量很大,我們手頭上來自其他國家的很多詢盤。
17. Thank you for your inquiry. Would you tell us what quantity you require so that we can work out the offer? 謝謝你詢價。為了便于我方提出報價,能否請你談談你方需求數量?
18. Here are our FOB price. All the prices in the lists are subject to our final confirmation.這是我們的FOB價格單。單上所有價格以我方最后確認為準。
19. In general, our prices are given on a FOB basis. 通常我們的報價都是FOB價.
還有一些單詞和短語
salable 暢銷的
popular 有銷路的
find a market 銷售
selling line 銷路
trial sale, test sale, test market 試銷
salable goods 暢銷貨
popular goods 快貨
the best selling line (the best seller) 熱門貨
to find (have) a ready market 有銷路,暢銷
to have a strong footing in a market 很有銷路
good market 暢銷
poor(no) market 滯銷
goods that sell well 暢銷貨
sell like wild fire 暢銷,銷得很快
【糾錯】


