為了幫助考生系統的復習國際商務單證員考試基礎理論與知識這門課程，小編此處整理了2011國際商務單證員考試中的函電書信部分，希望對您參加2011年的國際商務單證員考試有所幫助！

　　13.請求客戶作推薦人

　　Thank you for your letter of 2 November. We are delighted to hear that you are to pleased with the refurbishment of your hotel. As your know .in our line of work， we depend on good ，reports about our projects to win further business. Our clients always shop around and look for references before committing themselves. With your permission， we would like to use your hotel as a reference when we discuss similar refurbishments in the hotel industry . Would you agree to our suggesting that future clients should call you？ It would also be most helpful if we could occasionally bring a client to look at your hotel . We would ， of course ， stay overnight at least. I‘ll call you next week to hear your reaction. Thanks again for you kind words.

　　從11月2日的來函得悉閣下對貴飯店的整修感到滿意，此消息對本公司實是一鼓勵。設計行業重視聲譽，客人在選擇設計公司時必然會有所比較。如蒙允許，本公司欲請貴飯店作推薦人，證明有關整修的質素。未知可否讓其他客戶來電垂詢？此外，如獲允準間或聯同客戶前來參觀貴飯店整修，定必有莫大幫助。當然，本公司會預訂房間，至少留宿一晚。

　　14.通知客戶價格調整

　　We enclose our new catalogue and price list. The revised prices will apply from 1 April 1997. You will see that there have been number of changes in our product range. A number of improved models have been introduced. Out range of washing machines has been completely revamped. Many popular lines， however， have been retained unchanged. You will be aware that inflation is affecting industry as a whole .Ws have been affected like everyone else and some price increases have been unavoidable. We have not， however， increased our prices across the board， In many cases， there is a small price increase， but in others， none at all. We can assure you that the quality of our consumer durables has been maintained at a high standard and that our service will continue to be first class. We look forward to receiving your orders.

　　謹謝上新的商品目錄和價格表。修訂價格定于1997年4月1日起生效。產品系列有一大革新，增加了不少改良的型號，扒出一系列新款的洗衣機，但許多款的開動號仍保持不變。通貨膨脹影響整個工業連帶令貨品價格上漲。雖然如此，本公司并未全面提升價格，調整幅度亦不大。本公司堅守一貫信念，務求出產優質之耐用消費品，迎合顧客的需要。 謝謝貴公司多年惠顧，盼繼續合作。

　　15.說明價格調整原因

　　I enclose our new price list ， which will come into effect ，from the end of this month. You will see that we have increased our prices on most models. We have ，however ， refrained from doing so on some models of which we hold large stocks. We feel we should explain why we have increased our prices. We are paying 10% more for our raw materials than we were paying last year. Some of our subcontractors have raised their by as much as 15%. As you know ， we take great pride in our machines and are jealous of the reputation for quality and dependability which we have achieved over the last 40 years. We will not compromise that reputation because of rising costs. We hope， therefore decided to raise the price of some of our machines. We hope you will understand our position and look forward to your orders.

　　現謹附上本公司新價格表，新價格將于本月底生效。除了存貨充裕的商品外，其余大部分貨品均已調升價格。是次調整原因是原材料價格升幅上漲10%，一些承包商的價格調升到15%.過去40年，本公司生產的機器品質優良、性能可靠。今為確保產品質量，唯有稍為調整價格。上述情況，還望考慮。愿能與貴公司保持緊密合作。

　　16.回復感謝信

　　We greatly appreciate your letter describing the assistance you received in solving your air-conditioning problems. We are now in our fifty year of operation， and we receive many letters like your indicating a high level of customer satisfaction with our installation. We are pleased that our technical staff assisted you so capably. We would like you to know that it you need to contact us at any time in the future. Our engineers will be equally responsive to your request for assistance. If we can be of service to you again， please let us know. Thank you again for your very kind letter.

　　承蒙來信贊揚本公司提供的空調維修工程服務，欣喜不已。五年前開業至今，屢獲客戶來函嘉獎，本公司榮幸之至。欣悉貴公司識技術人員的服務，他日苛有任何需要，亦請與本公司聯絡，本公司定當提供優秀技師，竭誠效勞。在此謹再衷心感謝貴公司的贊賞，并請繼續保持聯絡。

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